Changes can be made up until your order is dispatched, simply email our Customer Service Team
at contact@myspicemarket.com with your name, order number and request and they will be in
touch to help you with this process.

We want you to be happy with our products. If for some reason you are unsatisfied with the goods
you have received; we will gladly refund you the price of the product (excluding shipping) if the
item(s) have been returned to us in its original condition within the refund period. 
If you wish to make a return, please email us at contact@myspicemarket.com with your name and
order number within 14 working days of receiving the goods requesting a refund. Any refund
requests made after the 14-day period will be denied unless the goods purchased are deemed
faulty. You can read our full policy on our Returns Policy page.

Although we take the greatest of care to make sure that your order is sent to you undamaged,
sometimes accidents happen. If you receive goods that are damaged or defective; please email us
at contact@myspicemarket.com as soon as possible with your name, your contact number, your
order number and an image of the damaged product(s) attached. If the image that you send proves
the product to be damaged or under quality, we will refund you the price of the product excluding
the cost of shipping. 
We may, in certain instances, request for the faulty goods to be sent back to our nominated address
before a refund can be processed, in such cases the cost of shipping will be the responsibility of
Indian Grocery Store.  You can read our full policy on our Returns Policy page.

Customers can cancel their order up until it has been dispatched. After that stage we are unable to
cancel the order for you but you will have the option of returning the item(s) back to us once it has
been received.  
If you wish to make a return, please provide My Spice Market with written notice via email
to contact@myspicemarket.com within 14 working days of receiving the goods. You will not be
charged for the cancellation of an order but will be responsible for covering the cost of returning the
goods.  For full details on our cancellation policy please visit our Cancellation Policy page.

Northern
Ireland– Belfast and Greater Belfast

Free delivery for orders over £25.00Delivery is Monday - Friday between 5:00pm to 8:00pm (excluding Bank Holidays)

See More

The fresh items are stocked every Wednesday and orders
for fresh items are encouraged onWednesdays for best results.As with most online stores we cannot guarantee the service provided by the couriers we use for delivery.

We understand life is busy and circumstances change. Sometimes you can no longer be home the
day your delivery is due. In these instances, we provide you the flexibility of changing your delivery
date, arranging to leave your parcel delivery somewhere safe at a nominated delivery address,
deliver it to your neighbour, drop it off at your local shop or picking up your goods at our Depot at 16
Glenabbey Avenue, Newtownabbey, BT37 0YP.

Yes, we offer a click and collect service from our Depot at 16 Glenabbey Avenue, Newtownabbey,
BT37 0YP.

Our collection point is 16 Glenabbey Avenue, Newtownabbey BT37 0YP from 3pm to 5pm Monday -
Friday with no minimum order value.

The orders placed before 2.30pm can be collected same day.
Orders placed after 2.30pm can be collected next day.

Here at My Spice Market, our goal is to provide you with products that you know and
love, at reasonable prices, delivered to your front door.